Shipping Policy

At Sviwal, we strive to provide you with a seamless and reliable shipping experience. Please take a moment to familiarize yourself with our shipping policy to ensure clarity and transparency regarding the delivery of your orders.

Dispatch Time

  • Our team is dedicated to processing and dispatching your order swiftly. Please allow 3-4 working days for your order to be dispatched from our facility.

Delivery Time

  • The estimated delivery time for your order is between 14-20 days. While we make every effort to meet these timelines, delivery times may vary based on your location, external factors, and any potential customs delays.

Shipping Methods

  • We partner with trusted carriers to deliver your orders securely and efficiently. The shipping method used will depend on your location and the nature of the items in your order.

Shipping Costs

  • Shipping costs are calculated based on the weight of your order and the destination. The applicable shipping charges will be displayed during the checkout process.

International Shipping

  • Sviwal proudly offers international shipping to bring our quality products to customers around the world. Please note that additional customs fees or import duties may apply, and these are the responsibility of the recipient.

Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your shipment.

Delivery Address

  • Please ensure that the delivery address provided during checkout is accurate and complete. We cannot be held responsible for delays or issues arising from inaccurate delivery information.

Delivery Confirmation

  • Upon delivery, please inspect your package for any signs of damage. If you notice any issues, contact our customer service team within [7] days to report the problem.

Lost or Delayed Packages

  • In the rare event that your package is lost or significantly delayed, please contact our customer service team for assistance.

Contact Us

  • If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer service team at [].

Thank you for choosing Sviwal. We appreciate your trust, and we are committed to ensuring that your orders are delivered in a timely and secure manner.